Welcome to PurePhysio! These Terms and Conditions (“Terms”) govern your use of our website, services, and all interactions with PurePhysio (“Company,” “we,” “us,” “our”). By accessing our website ([yourwebsite.com]) and using our services, you agree to abide by these Terms. If you do not agree, please refrain from using our services.
1. Definitions
- “PurePhysio” refers to our physiotherapy service provider brand.
- “User” or “Client” refers to anyone accessing or using our website or services.
- “Services” include physiotherapy treatments, consultations, rehabilitation programs, and related services.
- “Website” refers to [yourwebsite.com] and all associated web pages.
2. Eligibility & User Responsibilities
- You must be 18 years or older to book our services. If under 18, parental/guardian consent is required.
- You agree to provide accurate and complete personal and medical details when scheduling appointments.
- It is your responsibility to follow the therapist’s recommendations and disclose any pre-existing medical conditions.
3. Services Provided
We offer professional physiotherapy services, including but not limited to:
- Manual therapy and rehabilitation
- Sports injury recovery
- Post-operative physiotherapy
- Pain management programs
- Online consultations and wellness advice
Our services do not replace medical care. If you have a serious medical condition, consult a physician before starting physiotherapy.
4. Appointments, Cancellations, and Refunds
4.1 Appointment Booking
- Appointments can be booked via our website, phone, or in person.
- A confirmation email/SMS will be sent upon booking.
4.2 Cancellation & Rescheduling Policy
- Cancellations made at least 24 hours in advance: No cancellation fee applies.
- Cancellations within 24 hours of the appointment: A cancellation fee of [20%] may apply.
- No-shows: Full session charges may apply.
4.3 Refund Policy
- Refunds are only applicable if a session is canceled by us or under extenuating circumstances.
- If the therapist is unavailable, we will offer rescheduling or a full refund.
5. Payments & Pricing
- Service fees must be paid in full at the time of booking or as per the agreed terms.
- We accept [list payment methods, e.g., credit/debit cards, bank transfers, digital wallets].
- Prices are subject to change; the updated pricing will always be displayed on our website.
- We are not responsible for transaction fees or additional charges imposed by your payment provider.
6. Health & Safety Disclaimer
- Physiotherapy involves physical activity, and while we take all precautions, there are inherent risks involved.
- You acknowledge that our services do not substitute for medical treatment and that you assume full responsibility for your participation.
- We are not liable for injuries or medical complications unless caused by proven negligence on our part.
7. Privacy & Data Protection
- We collect and store your personal data securely in compliance with applicable data protection laws.
- Your information will only be used for service provision and not shared with third parties without your consent.
- For more details, refer to our Privacy Policy ([link to policy]).
8. Intellectual Property Rights
- All website content, branding, and materials are owned by PurePhysio.
- You may not copy, reproduce, or distribute any content without written permission.
9. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.
- Our total liability, if any, is limited to the amount paid for the service in question.
10. Amendments to Terms
- We may update these Terms from time to time. Continued use of our services implies acceptance of any revisions.
- Updates will be posted on this page with the effective date noted at the top.
11. Governing Law & Dispute Resolution
Any disputes shall be resolved amicably; if unresolved, they will be subject to the exclusive jurisdication.
12. Contact Information
For inquiries, cancellations, or complaints, contact us at:
- Email: [physiopure@gmail.com]
- Phone: [8929406038]
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
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