Terms & Conditions

Welcome to PurePhysio! These Terms and Conditions (“Terms”) govern your use of our website, services, and all interactions with PurePhysio (“Company,” “we,” “us,” “our”). By accessing our website ([yourwebsite.com]) and using our services, you agree to abide by these Terms. If you do not agree, please refrain from using our services.

1. Definitions

  • “PurePhysio” refers to our physiotherapy service provider brand.
  • “User” or “Client” refers to anyone accessing or using our website or services.
  • “Services” include physiotherapy treatments, consultations, rehabilitation programs, and related services.
  • “Website” refers to [yourwebsite.com] and all associated web pages.

2. Eligibility & User Responsibilities

  • You must be 18 years or older to book our services. If under 18, parental/guardian consent is required.
  • You agree to provide accurate and complete personal and medical details when scheduling appointments.
  • It is your responsibility to follow the therapist’s recommendations and disclose any pre-existing medical conditions.

3. Services Provided

We offer professional physiotherapy services, including but not limited to:

  • Manual therapy and rehabilitation
  • Sports injury recovery
  • Post-operative physiotherapy
  • Pain management programs
  • Online consultations and wellness advice

Our services do not replace medical care. If you have a serious medical condition, consult a physician before starting physiotherapy.

4. Appointments, Cancellations, and Refunds

4.1 Appointment Booking

  • Appointments can be booked via our website, phone, or in person.
  • A confirmation email/SMS will be sent upon booking.

4.2 Cancellation & Rescheduling Policy

  • Cancellations made at least 24 hours in advance: No cancellation fee applies.
  • Cancellations within 24 hours of the appointment: A cancellation fee of [20%] may apply.
  • No-shows: Full session charges may apply.

4.3 Refund Policy

  • Refunds are only applicable if a session is canceled by us or under extenuating circumstances.
  • If the therapist is unavailable, we will offer rescheduling or a full refund.

5. Payments & Pricing

  • Service fees must be paid in full at the time of booking or as per the agreed terms.
  • We accept [list payment methods, e.g., credit/debit cards, bank transfers, digital wallets].
  • Prices are subject to change; the updated pricing will always be displayed on our website.
  • We are not responsible for transaction fees or additional charges imposed by your payment provider.

6. Health & Safety Disclaimer

  • Physiotherapy involves physical activity, and while we take all precautions, there are inherent risks involved.
  • You acknowledge that our services do not substitute for medical treatment and that you assume full responsibility for your participation.
  • We are not liable for injuries or medical complications unless caused by proven negligence on our part.

7. Privacy & Data Protection

  • We collect and store your personal data securely in compliance with applicable data protection laws.
  • Your information will only be used for service provision and not shared with third parties without your consent.
  • For more details, refer to our Privacy Policy ([link to policy]).

8. Intellectual Property Rights

  • All website content, branding, and materials are owned by PurePhysio.
  • You may not copy, reproduce, or distribute any content without written permission.

9. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.
  • Our total liability, if any, is limited to the amount paid for the service in question.

10. Amendments to Terms

  • We may update these Terms from time to time. Continued use of our services implies acceptance of any revisions.
  • Updates will be posted on this page with the effective date noted at the top.

11. Governing Law & Dispute Resolution

Any disputes shall be resolved amicably; if unresolved, they will be subject to the exclusive jurisdication.

12. Contact Information

For inquiries, cancellations, or complaints, contact us at:

  • Email: [physiopure@gmail.com]
  • Phone: [8929406038]

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.